INTRA/MD/MD010Mailbox and file store imaging
The holding of a copy of a named worker’s mailbox or file store as a whole, taken and kept whether or not anyone opens it. It is a state and not an event, which is what separates it from reading the content of a communication: an organization can hold an image it never opens, and can read a message it never imaged. What each answers for differs accordingly. The reading answers for its purpose and its proportionality. The holding answers for whether it was declared, and on what basis it is kept.
| Control | Jurisdiction | Source | What it establishes | Prerequisite or recommendation |
|---|---|---|---|---|
| MD010/ITMandatory | Italy | Provvedimento n. 165, ITAS MutuaGarante per la protezione dei dati personali · read 16 Aug 2026 | That mailbox backups and browsing logs are instruments from which remote monitoring may follow, that an answer given in stages and handed over in part without saying what was withheld does not discharge the right of access, and that a five year backup of employee mail has to be disclosed to the people whose mail it holds. | Holding a mailbox as a whole engages the article 4 route in the same way as retaining the traffic around it, and a former holder retains a claim on what is personal in it. |
